Service Request Ticket - # 71166

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 04, 2019 12:18 PM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130040[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. F57P7Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091252 downgraded to Office Pro Plus 2010, Adobe Design&Web Prem CS6 WIN from P0091622; TRANSFERRED TO ROXANNA MARVIN SEPT2071 [Adobe CC201* Named user from UCS order #8625 ]

Wired NIC B8:CA:3A:A2:E3:F8

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Feb 05, 2019 05:03 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Feb 05, 2019 02:08 PM 
Task reassigned to Shina Oladiti.
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John Rushing Feb 04, 2019 12:18 PM 
Needs admin to extend to both monitors, 
currently set to mirroring.

20130036[Edit Inv]
20130040[Edit Inv]
Both in same room Todd 211
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