Service Request Ticket - # 71185

Service Request Information

CONTACT Name Stuntzner, Jeanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 05, 2019 01:56 PM
Department Creative Arts Phone 88461
Location Email stuntznerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171064[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag CSGCRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSGCRP2 Location Loaner PC

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:4B:AA:75

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Megan Thibeault Mar 18, 2019 09:52 AM 
Status changed from (2) Scheduled to (5) Completed
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Peter Puettmann Mar 15, 2019 08:01 AM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Mar 12, 2019 02:24 PM 
Status changed from (7) Waiting for Contact to (2) Scheduled
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Megan Thibeault Mar 12, 2019 02:24 PM 
Priority changed from (3) Priority to (2) High Priority.
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Megan Thibeault Mar 12, 2019 02:11 PM 
Status changed from (2) Scheduled to (7) Waiting for Contact
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Megan Thibeault Mar 12, 2019 02:11 PM 
Task reassigned to UCS Tech.
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Megan Thibeault Mar 12, 2019 02:10 PM 
****This is an outgoing email****
Hi Jeanie,

We were just following up with you regarding a
service request that we have for you.  (#71185)

Description: *3/12 @9am * NEW EQUIP SETUP: Deliver
Dell OptiPlex 7050 desktop to Rice 101

I'm sorry we missed this setup this morning, it
was not in the correct queue. When can we get this
rescheduled for? 

Thanks,
Megan Eichler
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Public
Reggie Johnson Mar 06, 2019 09:40 AM 
Status changed from (1) Pending to (2) Scheduled
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Reggie Johnson Mar 06, 2019 09:40 AM 
CPU is updated, imaged and ready for delivery. 
Called Jeanie and scheduled a time next week.
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Reggie Johnson Feb 07, 2019 10:25 AM 
Imaging on stand up 
desk
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Robbie Downin Feb 05, 2019 01:56 PM 
NEW EQUIP SETUP: Deliver Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz) and Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ to Rice 101
New items: W#20171064[Edit Inv] (computer), W#20171146[Edit Inv] (monitor)
Old items: W#20130722[Edit Inv] (computer), W#20130762[Edit Inv] (monitor)
Items will be on inventory shelf
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