Service Request Ticket - # 71187

Service Request Information

CONTACT Name Wolfe, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 05, 2019 02:24 PM
Department Facilities Services Phone 88044
Location Email wolfed@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130711[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35L1M02 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:9A:CA:7F

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Feb 06, 2019 10:57 AM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Feb 06, 2019 10:39 AM 
Advised Dave on how 
to use google drive 
to share files and 
modify permission 
settings
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Megan Thibeault Feb 06, 2019 09:05 AM 
Task reassigned to Reggie Johnson.
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Brighton Bohnenkamp Feb 06, 2019 08:51 AM 
Priority changed from (3) Priority to (2) High Priority.
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Brighton Bohnenkamp Feb 06, 2019 08:51 AM 
call front desk before going to make sure he is 
there 88239
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Brighton Bohnenkamp Feb 05, 2019 02:24 PM 
Shina showed him a way to share files with someone 
else in the department so only they could see them 
and would like be shown again
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