Service Request Ticket - # 71188

Service Request Information

CONTACT Name Nail, Ike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 05, 2019 02:33 PM
Department Creative Arts/Music Phone 88341
Location Email naili@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20170321[Edit Inv] (opens in a new window) Bldg/Room HWC Lobby
Service Tag Description Xerox Phaser 3260/DNI Monochrome Laser Printer
Serial No. K8A249210 Location Front Desk

Model 3260/DNI Hostname hw-sweats
Notes up to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack; IP ADDRESS:140.211.78.63 Ink/Toner Refill Standard Capacity Print Cartridge: 1,500 pages** 106R02775 High Capacity Print Cartridge: 3,000 pages** 106R02777 Drum Cartridge: 10,000 pages*** 101R00474

Wired NIC 9C:93:4E:3B:9F:69

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Feb 05, 2019 03:11 PM 
Status changed from (2) Scheduled to (5) Completed
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Yumin Chen Feb 05, 2019 03:11 PM 
Done. Also tech him how to open the Browse in 
private.
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Yumin Chen Feb 05, 2019 03:01 PM 
Task reassigned to Yumin Chen.
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Brighton Bohnenkamp Feb 05, 2019 02:33 PM 
Chrome goes incognito and the tabs turn black wants 
to turn it off
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