Service Request Ticket - # 71199

Service Request Information

CONTACT Name Grouger, Debra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 06, 2019 12:36 PM
Department The Research Institute Phone 88293
Location Email kenyond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130040[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. F57P7Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091252 downgraded to Office Pro Plus 2010, Adobe Design&Web Prem CS6 WIN from P0091622; TRANSFERRED TO ROXANNA MARVIN SEPT2071 [Adobe CC201* Named user from UCS order #8625 ]

Wired NIC B8:CA:3A:A2:E3:F8

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Feb 06, 2019 01:52 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Feb 06, 2019 01:52 PM 
It's installed and good!
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Gino Salazar Feb 06, 2019 01:00 PM 
Task reassigned to Giovanni Salazar.
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Brighton Bohnenkamp Feb 06, 2019 12:36 PM 
Needs adobe DC on a machine in their office
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