Service Request Ticket - # 71211

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 07, 2019 08:12 AM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101279[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2B20JQ1 Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 2B20JQ1 Location PDR 2023 Giveaway

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0080720 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:A1:28:35

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Feb 07, 2019 03:03 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Feb 07, 2019 03:03 PM 
Run BIOS update and check on other stuff that
could be slowing down system performance but they
all seems to be good. I logged in fine and steady.
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Shina Oladiti Feb 07, 2019 10:14 AM 
Task reassigned to Shina Oladiti.
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Emma Feldman Feb 07, 2019 08:12 AM 
****This is an email****
Greetings,

The CPU in the break room used by Classified WOU
employees is running very very slow. The number is
20101279[Edit Inv]. This computer is not assigned to anyone.
It is located on the 1st floor of the WUC, room
145, in the back hallway area close to the
classroom services AV room 146. If servicing could
be expedited, that would be great so classified
WOU staff have a computer to use.

Thanks!
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