Service Request Ticket - # 71214

Service Request Information

CONTACT Name Brownell, Cori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 07, 2019 09:38 AM
Department The Research Institute Phone 88815
Location Email brownec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20130037[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Dell UltraSharp U2312H 23 inch monitor
Serial No. CN02GFKN74445367DDWL Location Loaner - Sarah Boomer NS 221
TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Gino Salazar Feb 11, 2019 04:34 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Feb 11, 2019 04:34 PM 
Will be making it into a loaner!
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Gino Salazar Feb 11, 2019 03:51 PM 
Possibly it was a cable issue, I tested VGA and DVI and they didn't 
have trouble, can we deliver this back?
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Gino Salazar Feb 11, 2019 03:48 PM 
Status changed from (5) Completed to (1) Pending
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Gino Salazar Feb 11, 2019 03:42 PM 
It doesn't look like it has any issues
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Shina Oladiti Feb 07, 2019 11:52 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Feb 07, 2019 11:51 AM 
inventory is updated.
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Shina Oladiti Feb 07, 2019 11:51 AM 
swapped the monitor and brought back the old one.
The monitor she is using now is WOU#20130041[Edit Inv]
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Shina Oladiti Feb 07, 2019 10:12 AM 
Task reassigned to Shina Oladiti.
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Natalie Plasker Feb 07, 2019 09:38 AM 
****This is an email****
UCS,

My extra monitor needs replacing. It constantly
switches back and forth from a yellow to a white
screen. UCS has tried to fix it before. It needs
replacing. The number is: 20130037[Edit Inv]. I will be in
the office today and Monday morning. Also Thursday
the, 14th. We have a monitor here at TRI that may
work. Nancy Ganson is the person who has the key
to the room where it is located.

Thank you,
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