Service Request Ticket

Service Request Information

CONTACT	Name	Thibeault, Kevin	Date	Feb 07, 2019 03:00 PM
	Department	University Housing	Phone	88319
	Location		Email	thibeaultk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20161113 (opens in a new window)	Bldg/Room	PS
	Service Tag	FL9HJH2	Description	Dell OptiPlex 7040MiniTower i7-6700 QuadCore3.4GHz
	Serial No.	FL9HJH2	Location	Public Safety Security Camera Station #2
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2016005511; Logitech M510 Wireless Mouse (Blue with Logitech unifying receiver #910002533 UCS2018008951;
	Wired NIC	50:9A:4C:04:6B:24

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Feb 08, 2019 04:28 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gino Salazar	Feb 08, 2019 04:28 PM	Task reassigned to Giovanni Salazar.	Add Attachment
Gino Salazar	Feb 08, 2019 04:28 PM	I called him, had him test it and it's all good now	Add Attachment
Gino Salazar	Feb 08, 2019 04:27 PM	Bradley fixed the issue!	Add Attachment
Brighton Bohnenkamp	Feb 07, 2019 03:00 PM	Getting an error when installing updates saying "problems installing updates try again later"	Add Attachment