Service Request Ticket - # 71226

Service Request Information

CONTACT Name Lydum, Randi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 07, 2019 03:40 PM
Department Athletics Phone 88121
Location Email lydumr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110875[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2C635V1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2C635V1 Location PDR 2023 Giveaway

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:1C:05

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Feb 08, 2019 08:09 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Feb 08, 2019 08:09 AM 
self resolved
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Emma Feldman Feb 07, 2019 04:27 PM 
Task reassigned to Peter Puettmann.
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Brighton Bohnenkamp Feb 07, 2019 03:40 PM 
****This is an email****
Hi...I have done something wrong with my pdf 
settings. When I try to download or open a pdf it 
says "Acrobat failed to connect to a DDE server".  
This just started today after I tried to reduce 
the size of a pdf so I'm assuming I messed 
something. Please help me. Thanks, Randi

-- 
Randi Lydum
Associate AD/Compliance
Western Oregon University
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