Service Request Ticket - # 71231

Service Request Information

CONTACT Name Mercer, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 08, 2019 10:08 AM
Department Human Resources Phone 88963
Location Email mercerh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160748[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag FPH8YF2 Description Dell Latitude E5470, i7-6600U, 2.6GHz
Serial No. FPH8YF2 Location PDR

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop MAY2017-APRIL2018 SR#63664; PL/SQL Developer Ver12.0.7( 9/30/2018-10/01/2019) VISA2018008111 FEB2019;

Wired NIC D4:81:D7:95:AC:5B


Wireless NIC A8:6B:AD:29:E6:E5

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact brubakers@wou.edu 88323

Tracking

Entered by Date Memo
Samantha Brubaker
Email

Public
Entered by Date Memo
Samantha Brubaker Feb 18, 2019 08:02 AM 
Status changed from (1) Pending to (5) Completed
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Samantha Brubaker Feb 18, 2019 08:02 AM 
Installed on Friday.
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Tricia Flaherty Feb 08, 2019 10:08 AM 
I have updated the T Drive File to indicate Heather's license 
purchase and will have Joanie invoice.  She uses a Laptop 
W#20160748[Edit Inv] as her primary workstation  
T:\PL-SQL Developer\2018License.txt
 installer at : T:\PL-SQL Developer\PLSQLDev12.0.7
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