Service Request Ticket - # 71248

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 11, 2019 10:13 AM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20080606[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 22 in UltraSharp 22in FPW Monitor
Serial No. CN0H069H7287289I0G4M Location PDR
TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Feb 11, 2019 05:00 PM 
Status changed from (2) Scheduled to (5) Completed
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Gino Salazar Feb 11, 2019 04:48 PM 
Monitor was unplugged!
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Gino Salazar Feb 11, 2019 01:29 PM 
Task reassigned to Giovanni Salazar.
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Shina Oladiti Feb 11, 2019 11:21 AM 
Status changed from (1) Pending to (2) Scheduled
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Megan Thibeault Feb 11, 2019 10:13 AM 
check out the monitor then let Dave and Brittany 
know about firefox since its a vdi lab
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Megan Thibeault Feb 11, 2019 10:13 AM 
****This is an email****
Greetings UCS,

I am seeing Firefox needing to be updated on 
the MNB 110 lab machines.   Is this something 
you do remotely?

And
 
Monitor 2008 0606 in the back left by the isle 
isn't working.

Thank you,
Sharon
Sharon Price                                                                                  
Mathematics Department Office Coordinator
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