Service Request Ticket - # 71249

Service Request Information

CONTACT Name Scott, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 11, 2019 10:22 AM
Department Humanities Division Phone 88906
Location Email scottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20140676[Edit Inv] (opens in a new window) Bldg/Room SSC
Service Tag Description Surface 3 64GB tablet with Type Cover& COMPLETE
Serial No. 031703751552 Location Going to PDR

CPU Quad Core Intel Atom x7-Z8700(2MB, 1.6GHz)


OS Windows 8.1 (32Bit) NOT PRO Software MS Office Pro Plus from XXX2014004298

Wireless NIC C0:33:5E:23:92:FF


Bluetooth NIC C0:33:5E:23:93:00

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Feb 12, 2019 02:36 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Feb 12, 2019 02:36 PM 
Take a look at you but there was nothing like that
on. I noticed that there was an update done on the
Surface, i think that might have fixed it.
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Shina Oladiti Feb 12, 2019 02:10 PM 
Task reassigned to Shina Oladiti.
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Megan Thibeault Feb 11, 2019 10:23 AM 
Fac memeber used this for a conference and now the 
screen is going black
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Megan Thibeault Feb 11, 2019 10:22 AM 
screen going black
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