Service Request Ticket - # 71250

Service Request Information

CONTACT Name Johnson, Bo   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 11, 2019 10:31 AM
Department Athletics Phone 88343
Location Email johnsonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140215[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 70KXS12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 70KXS12 Location Loaner

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0095171 StarBoard v9.5 TurningPointInstall v5.3.1

Wired NIC 34:17:EB:BA:CF:F6

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Feb 11, 2019 12:23 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Feb 11, 2019 12:23 PM 
Done!
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Shina Oladiti Feb 11, 2019 12:00 PM 
Assigned machine with WOU#20130845[Edit Inv] and brought back 
20140215[Edit Inv]
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Megan Thibeault Feb 11, 2019 10:33 AM 
Task reassigned to Shina Oladiti.
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Megan Thibeault Feb 11, 2019 10:32 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Megan Thibeault Feb 11, 2019 10:31 AM 
loaner isn't working, please take a new one
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