Service Request Ticket - # 71256

Service Request Information

CONTACT Name Gessesse, Juli   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 12, 2019 08:09 AM
Department Student Health & Counseling Center Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20170379[Edit Inv] (opens in a new window) Bldg/Room SHCC 205
Service Tag BHXWHF2 Description Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ
Serial No. BHXWHF2 Location Vacant Position
TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Megan Thibeault Jun 19, 2020 02:54 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Feb 12, 2019 01:16 PM 
Task reassigned to Self Resolved.
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Peter Puettmann Feb 12, 2019 11:22 AM 
called and confirmed.
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Peter Puettmann Feb 12, 2019 11:04 AM 
looks like the problem was resolved? either way,
if problems with Medicat occur, they need to
restart the program and/or the computer and if
there are still problems they need to call Medicat
support.
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Alix Karkanen Feb 12, 2019 10:05 AM 
*That was an email from Juli
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Alix Karkanen Feb 12, 2019 10:05 AM 
Literally, just a minute ago, my note became 
accessible.  I hope you have not left yet.
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Emma Feldman Feb 12, 2019 08:10 AM 
Gave 20170379[Edit Inv] for monitor and 204170391 for computer..
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Emma Feldman Feb 12, 2019 08:09 AM 
My medicat is frozen on a note.  My screen # is
20170379[Edit Inv].  My computer # is 204170391.  I have an
8 and 9 appointment but office is free from 10 - 2.

Thank you.
Juli D. Gessesse
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