Service Request Ticket - # 71260

Service Request Information

CONTACT Name Valdes-Fernandez, Sylvia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 12, 2019 03:09 PM
Department Student Enrichment Program Phone 88550
Location Email fernandezs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171067[Edit Inv] (opens in a new window) Bldg/Room MNB 116
Service Tag CSCJRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSCJRP2 Location Mathematics Office

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552; SOFTWARE to be transferred:MathType v6.8 WIN from VISA2012003280, and Geometer's Sketchpad Version 5 - Computer School/Institution license from VISA2015005193 MAR2016;

Wired NIC D8:9E:F3:4B:AA:E5

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Mar 29, 2019 03:55 PM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Mar 29, 2019 03:55 PM 
Inventory updated accordingly.
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Shina Oladiti Mar 28, 2019 04:55 PM 
Task reassigned to Shina Oladiti.
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Megan Thibeault Mar 28, 2019 12:51 PM 
Status changed from (7) Waiting for Contact to (2) Scheduled
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Megan Thibeault Mar 28, 2019 12:50 PM 
3/29/19 @2pm
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Megan Thibeault Mar 25, 2019 08:20 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Megan Thibeault Mar 25, 2019 08:20 AM 
Left VM 88994
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Reggie Johnson Mar 14, 2019 09:51 AM 
****This is an outgoing email****
Hi Sylvia,

I need some additional information regarding service 
request #71260

Description: GFA SETUP: OptiPlex 7050 W#2171067 & 24in 
monitor W#20171149[Edit Inv] to MNB 134 for S. Valdes-Fernandez

Your new equipment is ready for delivery and set up. 
When is a good date and time for a UCS Tech to visit 
your office and complete this task?

Thanks,

Reggie
UCS Tech
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Public
Reggie Johnson Mar 14, 2019 09:50 AM 
cpu is imaged and ready for delivery. Email sent for 
availability
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Megan Thibeault Mar 12, 2019 01:59 PM 
Priority changed from (3) Priority to (2) High Priority.
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Peter Puettmann Mar 03, 2019 07:01 PM 
Task reassigned to UCS Tech.
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Peter Puettmann Mar 03, 2019 07:01 PM 
BEEN STICKED
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Tricia Flaherty Feb 12, 2019 03:41 PM 
Mathtype 6.8 VISA2012003280  can be found at
T:\DesignScience_MathType\MathTypev6.8ACAD_WIN
Geometer Sketchpad 5 VISA2015005193 on
T:\Geometer's Sketchpad\Geometer's Sketchpad 5
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Robbie Downin Feb 12, 2019 03:09 PM 
NEW EQUIP SETUP: Deliver Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz) and Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ to MNB 134
New items: W#20171067[Edit Inv] (computer), W#20171149[Edit Inv] (monitor)
Old items: 20110880[Edit Inv] (computer), W#20110997[Edit Inv] (monitor)
SOFTWARE to be transferred:MathType v6.8 WIN from VISA2012003280, and Geometer's Sketchpad Version 5 - Computer School/Institution license from VISA2015005193 MAR2016;
Items will be on inventory counter
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