Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Feb 13, 2019 09:10 AM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20140880 (opens in a new window)	Bldg/Room	WEL 228
	Service Tag		Description	Xerox Phaser 3320/DNI Monochrome Laser Printer
	Serial No.	LA2281376	Location	VP Finance Assistant Office
	Model	3320/DNI	Hostname	vp-team
	Notes	1200dpi x 1200dpi (B&W), 300sheet(s) Capacity / Legal (8.5 in x 14 in, USB Type B, RJ-45, Wireless / 128MB Installed RAM / 384MB Maximum RAM / 1 Year Warranty, up to 37 ppm and a first-page-out time as fast as 6.5 seconds, duplexing, 80,000 page duty cycle; ALSO on P0097921 Xerox 520-Sheet Feeder #497N01412	Ink/Toner Refill	Xerox Black Standard Capacity Toner Cartridge mfg# 106R02305, Black High Capacity Toner Cartridge mfg# 106R02307
	Wired NIC	9C:93:4E:5D:13:16

TECHS	Submitted by	Natalie Plasker	Contact	nplasker15@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Feb 20, 2019 09:27 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	Feb 20, 2019 09:27 AM	This has been finished	Add Attachment
Shandelle Plasker	Feb 14, 2019 12:01 PM	I went down there this morning. Need to wait for Brittany to make a Group Policy for them.	Add Attachment
Shandelle Plasker	Feb 14, 2019 12:00 PM	Priority changed from (2) High Priority to (3) Priority.	Add Attachment
Alix Karkanen	Feb 14, 2019 11:52 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Natalie Plasker	Feb 13, 2019 09:10 AM	The Printer in the Veterinarians office in the WUC 108 will not print. They tried restarting it, but nothing changed. They press print, and nothing happens.	Add Attachment