Service Request Ticket - # 71279

Service Request Information

CONTACT Name McGrew, Cat   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 14, 2019 11:25 AM
Department VP Academic Affairs/Provost Phone 88674
Location Email mcgrewc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130864[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 43N8V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43N8V12 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A6:88:80

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Feb 14, 2019 01:36 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Feb 14, 2019 01:36 PM 
Printers showed up 
after reboot
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Megan Thibeault Feb 14, 2019 11:31 AM 
Task reassigned to Reggie Johnson.
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Alix Karkanen Feb 14, 2019 11:25 AM 
Cat is trying to print, but is only getting the 
option to save as a PDF. She will be here until 
12:30
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