Service Request Ticket - # 71289

Service Request Information

CONTACT Name Anderson, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 14, 2019 03:41 PM
Department University Housing Phone 88627
Location Email andersol@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140476[Edit Inv] (opens in a new window) Bldg/Room ACK Copier Room
Service Tag Description Xerox Phaser 4622DN Monochrome Laser Printer
Serial No. D6X460018 Location Housing Office

Model 4622/DN Hostname valsetz.wou.edu
Notes 200dpi x 1200dpi (B&W), 1200sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, RJ-45 / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty replacing W#20070646 Xerox 550-Sheet Paper Tray for Phaser 4600/4620 #097N01874 From VISA2014004471 MARCH2015; MAINT: 4622 MaintKit#115R00069 64140; Ink/Toner Refill Xerox Black High Capacity 106R01535; Xerox Black Standard Capacity 106R01533

Wired NIC 30:CD:A7:91:0B:A6

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Megan Thibeault Feb 14, 2019 04:05 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Feb 14, 2019 04:05 PM 
Task reassigned to Shina Oladiti.
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Megan Thibeault Feb 14, 2019 04:05 PM 
Kyle said it was fixed
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Megan Thibeault Feb 14, 2019 04:04 PM 
Shina talked to Dave about this, he did something
on the banner print side. 

Kyle is having Lori test again now and will let us
know
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Alix Karkanen Feb 14, 2019 03:41 PM 
Lori is not able to print from BANNER form 
FWAPORD. She can print other things though.
The printer is WOU_VALSETZ
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