Service Request Ticket - # 71294

Service Request Information

CONTACT Name Franklin, Brittany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 15, 2019 09:25 AM
Department University Computing Solutions Phone 89267
Location Email newmanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160888[Edit Inv] (opens in a new window) Bldg/Room BELL 329
Service Tag GN0FKH2 Description Dell OptiPlex 7040 SFF, 16GB(2x8GB) 2133MHz DDR4
Serial No. GN0FKH2 Location Smart Classroom Instructor Station, HSS 329

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 50:9A:4C:3F:E3:AD

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Feb 19, 2019 10:21 AM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Feb 19, 2019 10:21 AM 
Done.
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Megan Thibeault Feb 19, 2019 08:30 AM 
Task reassigned to Yumin Chen.
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Brittany Franklin Feb 15, 2019 09:25 AM 
Sophos is missing a service, will need to be reinstalled.

Tamper Protection Code: 165295664211
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