Service Request Ticket - # 71300

Service Request Information

CONTACT Name Elam-Geuting, Kelsey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 15, 2019 12:25 PM
Department Student Engagement Phone 88514
Location Email elamgeutingk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160976[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1545LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 1545LH2 Location PDR 2023 Giveaway

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 50:9A:4C:46:0A:61

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact mcevilld@wou.edu 88507

Tracking

Entered by Date Memo
Dave McEvilly
Email

Public
Entered by Date Memo
Dave McEvilly Feb 18, 2019 03:38 PM 
Status changed from (1) Pending to (5) Completed
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Dave McEvilly Feb 18, 2019 03:38 PM 
No files found
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Peter Puettmann Feb 15, 2019 03:58 PM 
Task reassigned to Davy Boy McEvilly.
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Peter Puettmann Feb 15, 2019 03:58 PM
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Peter Puettmann Feb 15, 2019 03:39 PM 
contacted user and told her that DAVE M is gonna
look and we might be getting back with her today
or next week.
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Reggie Johnson Feb 15, 2019 03:22 PM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Feb 15, 2019 01:20 PM 
Task reassigned to Reggie Johnson.
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Emma Feldman Feb 15, 2019 12:25 PM 
They had a fundraising event yesterday where
people could pay to take their picture with
Wolfie. Somewhere in the process of trying to
change the images from raw images to jpegs
something went weird and they can't find the
images on the computer anymore. They were hoping
someone could come by and help them search and see
if they just went to a different spot. Camera used
was borrowed from library, she deleted them off
the camera so they're freaking out trying to find
them.

Lily is in Student Activities Board Office until
2pm today (she was the one who downloaded the
images and can explain what she did to a tech)
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