Service Request Ticket - # 71306

Service Request Information

CONTACT Name Vanderburg, Judy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 15, 2019 01:56 PM
Department Human Resources Phone 88131
Location Email vanderj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20180659[Edit Inv] (opens in a new window) Bldg/Room AD 205E
Service Tag Description Xerox VersaLink C400 Color Laser Printer #C400/DN
Serial No. S7HB461818 Location Judy Vanderburg with W#20141202

Model C400/DN Hostname printer-humanresources.wou.edu
Notes Best for workteams of 2 to 10 users, Color: up to 36 ppm/Black: up to 36 ppm, First Print Out Time: 13 Seconds (Color), Maximum Print Size: 8.5 x 14" /Minimum, Print Size: 3 x 5", Automatic Duplexing on C400/DN, Print Resolution: 600 x 600 dpi, USB 3.0 and Ethernet Connectivity, 150-Sheet Bypass & 550-Sheet Input Trays, 5" Touchscreen LCD; Easy-Access USB Port, Recommended Monthly Print Volume:Up to 5,000 pages per month, Monthly Duty Cycle Max: 80,000 Pages; NOT STUDENT TECH; USB LOCAL or NETWORKED IP ADDRESS: Ink/Toner Refill

Wired NIC 9C:93:4E:65:CB:0E

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Mar 07, 2019 04:44 PM 
Status changed from (3) Order in Process to (5) Completed
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Shandelle Plasker Mar 07, 2019 04:44 PM 
This has been delivered and setup
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Shandelle Plasker Mar 07, 2019 09:49 AM 
Status changed from (1) Pending to (3) Order in Process
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Shandelle Plasker Mar 07, 2019 09:49 AM 
The machine is in her office. The extended USB she 
has is the wrong type. I put in an order for the 
right one. Need to wait to get this before I can 
finish installing.
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Shandelle Plasker Mar 06, 2019 02:47 PM 
****This is an email****
Hi Kathy,

Judy's new printer is all ready to be delivered 
and setup. I was wondering if there was time to 
do this today. Should not take long. If not 
maybe tomorrow?


Thank you,
Shandelle
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Robbie Downin Feb 15, 2019 01:56 PM 
NEW EQUIP SETUP: Deliver Xerox VersaLink C400 Color Laser Printer #C400/DN to Admin 205E
New items: W#20180659[Edit Inv] (printer)
The printer will be over on the back inventory counter, since we don't have the space on the main one.
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