Service Request Ticket - # 71313

Service Request Information

CONTACT Name Leadley, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 18, 2019 10:03 AM
Department Business/Economics Division Phone 88719
Location Email leadlej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20140662[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MPP2B2DV30 Location (WATER DAMAGE)going to pdr

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from xxxx2014004298

Wired NIC 98:5A:EB:CD:C3:AB


Wireless NIC AC:29:3A:A0:A7:C6


Bluetooth NIC AC:29:3A:A0:A7:C7


TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public

Entered by Date Memo
Alix Karkanen Feb 18, 2019 03:27 PM
Status changed from (1) Pending to (5) Completed
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Alix Karkanen Feb 18, 2019 03:27 PM
Returned at 3:30
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Brighton Bohnenkamp Feb 18, 2019 10:03 AM
borrowing charger will bring back later today
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