Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Feb 19, 2019 09:34 AM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20170499 (opens in a new window)	Bldg/Room	SSC 115
	Service Tag		Description	Xerox VersaLink C400/DNM Color Laser Printer
	Serial No.	S7HB470810	Location	TRIO student computer lab
	Model	C400/DNM	Hostname	lab-sac/lab-saccolor
	Notes	Best for workteams of 2 to 10 users, Color: up to 36 ppm/Black: up to 36 ppm, First Print Out Time: 13 Seconds (Color), Maximum Print Size: 8.5 x 14" /Minimum, Print Size: 3 x 5", Automatic Duplexing on C400/DN, Print Resolution: 600 x 600 dpi, USB 3.0 and Ethernet Connectivity, 150-Sheet Bypass & 550-Sheet Input Trays, 5" Touchscreen LCD; Easy-Access USB Port, Recommended Monthly Print Volume:Up to 5,000 pages per month, Monthly Duty Cycle Max: 80,000 Pages, STUDENT TECH(PAGEPACK); NETWORKED IP ADDRESS:140.211.64.6	Ink/Toner Refill
	Wired NIC	9C:93:4E:65:6A:E7

TECHS	Submitted by	Emma Feldman	Contact	efeldman14@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Feb 19, 2019 10:24 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	Feb 19, 2019 10:24 AM	They still have 6% toner left. I will fill this machine when it gets down to around 1 or 2 percent.	Add Attachment
Shandelle Plasker	Feb 19, 2019 10:22 AM	Task reassigned to Shandelle Pepper.	Add Attachment
Emma Feldman	Feb 19, 2019 09:35 AM	Student employee Hannah called 88428	Add Attachment
Emma Feldman	Feb 19, 2019 09:34 AM	needs black ink	Add Attachment