Service Request Ticket - # 71363

Service Request Information

CONTACT Name Ellis, Anita   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 22, 2019 12:07 PM
Department Human Resources Phone 88490
Location Email ellisa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130698[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 4622/DT Laser Printer
Serial No. D6X450464 Location PDR

Model 4622/DT Hostname ath-hallway.wou.edu
Notes 1200dpi x 1200dpi (B&W), 1200sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, RJ-45 / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty IP:140.211.112.24 ECONCIERGE: Xerox High Capacity Black Toner Cartridge #106R01535 $313.37 VISA2016006183 Ink/Toner Refill

Wired NIC 00:00:AA:D9:6B:FD

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Feb 22, 2019 12:40 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Feb 22, 2019 12:40 PM 
Done! The thing that lifts the paper loosed a little.
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Emma Feldman Feb 22, 2019 12:07 PM 
She said their office manager went deep in to see
if he could fix the jam and can't seem to find
anything so right now they are unable to use the
printer. Would like someone to come as soon as
possible because their other copier in the main
office is down right now so no one is able to print.
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