Service Request Ticket - # 71365

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 22, 2019 02:40 PM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20130411[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag G4Y0TY1 Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. G4Y0TY1 Location PDR

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 10 Enterprise 64bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0092246, Visio Pro 2013 from P0092736

Wired NIC F0:1F:AF:4C:78:8A


Wireless NIC 80:56:F2:00:71:89


Bluetooth NIC B0:05:94:F9:3E:44


TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public

Entered by Date Memo
Gino Salazar Mar 12, 2019 04:44 PM
Status changed from (1) Pending to (5) Completed
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Gino Salazar Mar 12, 2019 04:44 PM
Been reimaged.
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Bradley Karkanen Mar 11, 2019 04:32 PM
Task reassigned to Giovanni Salazar.
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Peter Puettmann Feb 22, 2019 04:47 PM
Task reassigned to Bradley Karkanen.
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Megan Thibeault Feb 22, 2019 02:40 PM
W20130411 is in the "IN BOX" waiting to be imaged. 
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