Service Request Ticket - # 71371

Service Request Information

CONTACT Name Gonzalez, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 26, 2019 08:28 AM
Department College of Liberal Arts and Sciences Phone 88488
Location Email gonzalezh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20161004[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 154ZKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 154ZKH2 Location 2 wks 5/9/24 - Heather Gonzalez

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER from W#20121252: Wasp InventoryControl RF Professional Software VISA2017007754 SR68654;

Wired NIC 50:9A:4C:46:0B:F9

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Feb 26, 2019 09:27 AM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Feb 26, 2019 09:27 AM 
Done.
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Megan Thibeault Feb 26, 2019 08:29 AM 
Task reassigned to Yumin Chen.
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Emma Feldman Feb 26, 2019 08:28 AM 
I am having printer issues with my computer
#20161004[Edit Inv]. It haven't be able to printer to my
local printer or DSC-Elements with Adobe, and now
I can't print to any printer or copier.
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