Service Request Ticket - # 71372

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 26, 2019 08:31 AM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160697[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 54R9ZG2 Description Dell OptiPlex 7040 SFF, 16GB(4x8GB) 2133MHz DDR4
Serial No. 54R9ZG2 Location PDR

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2016005511;

Wired NIC 48:4D:7E:DC:C2:0C

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Apr 03, 2019 03:29 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Reggie Johnson Apr 03, 2019 03:29 PM 
Task reassigned to Reggie Johnson.
 Add Attachment
Reggie Johnson Apr 03, 2019 03:29 PM 
reimaged to windows 10 task completed
 Add Attachment
Megan Thibeault Feb 26, 2019 08:31 AM 
Green Room CPU needs reimaged to Windows 10
 Add Attachment