Service Request Ticket - # 71382

Service Request Information

CONTACT Name Rockwell-Kincanon, Janeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 26, 2019 11:40 AM
Department Library & Media Services Phone 89493
Location Email kincanonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20170962[Edit Inv] (opens in a new window) Bldg/Room HL Info Desk
Service Tag Description Apple iPad mini 4 Wi-Fi 128GB - Silver #MK9A2LL/A
Serial No. F9FWD0X2GHKK Location student checkout for CEO/Education & Leadership

CPU A8X chip w/ 64‑bit, M8 motion coprocessor


OS iOS 11 Software

Wireless NIC 34:7C:25:3F:4E:FF


Bluetooth NIC 34:7C:25:3F:4F:00

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Feb 28, 2019 12:38 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Feb 28, 2019 12:38 PM 
It's been imaged and I delivered it back to their front desk
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Gino Salazar Feb 26, 2019 01:34 PM 
Task reassigned to Giovanni Salazar.
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Alix Karkanen Feb 26, 2019 11:40 AM 
An Ipad mini was left with someones apple Id and 
now needs to be re-imaged. Its at the library 
check out desk.
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