Service Request Ticket - # 71393

Service Request Information

CONTACT Name Grider, Sarah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 26, 2019 02:20 PM
Department Disability Access Services Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171068[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag CSLJRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSLJRP2 Location SL GFA Shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552; ZoomText v10.1 from VISA2013003997 (transferred from 20130729); JAWS Pro 12; UPGRADE of Duxbury Braille Translation WIN v12.4 UCS2019008729 SEPT2019 NEW ORDER10715; Camtasia 2020 Education v.20 VISA2019011097 order #11892 MAY2020 SR# 75952; Camtasia 2024(remove before reimage)

Wired NIC 54:BF:64:5D:26:D8

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Apr 05, 2019 10:44 AM 
Status changed from (2) Scheduled to (5) Completed
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Gino Salazar Apr 05, 2019 10:44 AM 
Pete and I delivered all of them
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Gino Salazar Apr 05, 2019 08:29 AM 
Task reassigned to Giovanni Salazar.
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Reggie Johnson Apr 03, 2019 02:18 PM 
Status changed from (1) Pending to (2) Scheduled
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Reggie Johnson Mar 27, 2019 02:31 PM 
Task reassigned to UCS Tech.
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Reggie Johnson Mar 27, 2019 02:30 PM 
Image and set up is completed. CPU is back on 
inventory counter.
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Yumin Chen Mar 26, 2019 02:40 PM 
Imaging...
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Robbie Downin Mar 01, 2019 12:16 PM 
Task reassigned to New Equip. Setup.
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Robbie Downin Mar 01, 2019 12:16 PM 
This can be dealt with now, it's been moved to the GFA shelf in 013 with the equipment setup form.
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Robbie Downin Feb 26, 2019 02:20 PM 
NEW EQUIP SETUP: Deliver Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz) W#20171068[Edit Inv] & Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ W#20171150[Edit Inv] to APSC 405
New items: 20171068[Edit Inv] (computer), W#20171150[Edit Inv] (monitor)
Old items: 20130729[Edit Inv] (computer), W#20130769[Edit Inv] (monitor)
Software transfer: ZoomText v10.1, Jaws Pro 12
Items will be by back counter until they place the order
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