Service Request Ticket - # 71398

Service Request Information

CONTACT Name Borst, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 28, 2019 09:50 AM
Department Business Services Phone 88284
Location Email borsts@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20111147[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox 3600/DN Mono Laser Printer
Serial No. MHB793562 Location PDR

Model P3600/DN Hostname crackle.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V NOT STUDENT TECH PRINTER PRINTER MAINT: Phaser 3600 fuser unit from VISA2013003713 SR51470 SEPT2013 Maintenance Kit Model#126N00324 Xerox 3600 Fuser 110V, New #126N00293, Transfer Roller #022N02353 from VISA2014004527 SR56527 MAY2015 Xerox 3600 Feed Roller #JC97-02233A from VISA2014004528 SR56527 MAY2015 Ink/Toner Refill

Wired NIC 00:00:AA:BE:98:DA

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

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Entered by Date Memo
Shandelle Plasker Feb 28, 2019 10:30 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Feb 28, 2019 10:30 AM 
Machines fine.
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Shandelle Plasker Feb 28, 2019 09:50 AM 
****This is an email****
20111147[Edit Inv]
thanks  :)
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Shandelle Plasker Feb 28, 2019 09:50 AM 
****This is an email****
Hi Sue,

Can you send me the WOU# of the printer, 
please.


Thank you,
Shandelle
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Shandelle Plasker Feb 28, 2019 09:50 AM 
****This is an email****
Morning!
No big emergency but my printer has been making 
some unhappy cranky noises. If you're wandering 
through would you pop in and take a look?
I'd sure appreciate it. 

thanks so much
Sue
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