Service Request Ticket - # 71402

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 28, 2019 02:20 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101081[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.5GHz, Quad core
Serial No. SC02FGZS0DHJF Location PDR 2023 Giveaway

CPU Intel Core i5(2.5GHz Quad-Core)


OS Unknown Software Microsoft Office for Mac 2011 license from P0080174, Adobe Design Prem CS5 for MAC license from P0080174

Wired NIC C8:2A:14:1C:F4:A0


Wireless NIC 10:9A:DD:A2:9D:D2


Bluetooth NIC 44:2A:60:D6:31:46

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Feb 28, 2019 02:57 PM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Feb 28, 2019 02:57 PM 
Done! The machine is running on wireless.
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Brighton Bohnenkamp Feb 28, 2019 02:39 PM 
Call before going
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Megan Thibeault Feb 28, 2019 02:27 PM 
Task reassigned to Shina Oladiti.
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Megan Thibeault Feb 28, 2019 02:26 PM 
see SR71395
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Brighton Bohnenkamp Feb 28, 2019 02:20 PM 
Hannah Pecto 775-722-8771
Terry's house 106
they are having trouble logging into a computer in 
the office getting "network account unavailable"
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