Service Request Ticket - # 71428

Service Request Information

CONTACT Name Graziano, Leigh   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 04, 2019 10:47 AM
Department Humanities Division Phone 89360
Location Email grazianol@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130537[Edit Inv] (opens in a new window) Bldg/Room MA 309
Service Tag 9WL9FZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WL9FZ1 Location Matt Haas, NTT ENG/Writing/Ling.

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:A6:08

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Mar 08, 2019 12:58 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Mar 08, 2019 12:58 PM 
Task completed
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Reggie Johnson Mar 07, 2019 11:14 AM 
****This is an outgoing email****
Hi Leigh,

I need some additional information regarding 
service request #71428

Description: *3/5 until 3:30pm* computer move 

Looks like we missed our appointment with you on 
3/5. When is a good date and time for a UCS Tech 
to visit your office and complete this task.


Reggie
UCS Tech
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Public
Megan Thibeault Mar 07, 2019 07:31 AM 
Task reassigned to Reggie Johnson.
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Megan Thibeault Mar 05, 2019 01:38 PM 
Priority changed from (3) Priority to (2) High Priority.
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Brighton Bohnenkamp Mar 04, 2019 10:47 AM 
Today  before 1:30
3/5 11-3:30
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Brighton Bohnenkamp Mar 04, 2019 10:47 AM 
Need to move CPU 20130537[Edit Inv] and monitor 2013056 from 
MA 317 to MA 309
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