Service Request Ticket - # 71439

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 05, 2019 10:18 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140640[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. C02PQ11GF8J7 Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from xxxx2014004298

Wired NIC 98:5A:EB:CD:3B:05


Wireless NIC AC:29:3A:92:F8:F5


Bluetooth NIC AC:29:3A:92:F8:F6

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Mar 12, 2019 04:44 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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Gino Salazar Mar 12, 2019 01:45 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Gino Salazar Mar 07, 2019 12:54 PM 
Priority changed from (3) Priority to (5) Low Priority.
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Gino Salazar Mar 06, 2019 01:53 PM 
Status changed from (1) Pending to (4) On Hold
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Gino Salazar Mar 06, 2019 01:52 PM 
Her computer is slow as hell, nothing will open, she will call front 
desk with a time for us to reimage the iMac
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Peter Puettmann Mar 05, 2019 01:11 PM 
Task reassigned to Giovanni Salazar.
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Alix Karkanen Mar 05, 2019 10:39 AM 
Called from ext 8855
aswoupresident@wou.edu

Name misspelled; Evelyn Guzman
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Alix Karkanen Mar 05, 2019 10:18 AM 
Evaline Duzman from ASWOU called asking someone to 
come by and re-connect her computer to the 
printer. She is in WUC 122 and will be here until 
1 today.
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