Service Request Ticket - # 71449

Service Request Information

CONTACT Name Emerson, Andrea   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 05, 2019 03:22 PM
Department Education & Leadership Phone 89244
Location Email emersona@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170894[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 5M030N2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. 5M030N2 Location Parts pile - bad battery

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552; SPSS from Student Tech Campus site license first installed FEB2019 SR#71288 - will require re-authorization end of July annually;

Wired NIC 10:65:30:10:45:F0


Wireless NIC 10:F0:05:EF:8E:45


Bluetooth NIC 10:F0:05:EF:8E:49

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact franklinb@wou.edu 89267

Tracking

Entered by Date Memo
Brittany Franklin
Email

Public
Entered by Date Memo
Brittany Franklin Mar 06, 2019 09:13 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Brittany Franklin Mar 06, 2019 09:13 AM 
Created account in Qualtrics and sent her an email.
 Add Attachment
Brighton Bohnenkamp Mar 05, 2019 03:22 PM 
Wants access to qualtrics
 Add Attachment