Service Request Ticket - # 71452

Service Request Information

CONTACT Name Rockwell-Kincanon, Janeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 06, 2019 11:01 AM
Department Library & Media Services Phone 89493
Location Email kincanonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180599[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag 3PJV7S2 Description Dell Latitude 5490, i5-8250U, 1.6GHZ quad core
Serial No. 3PJV7S2 Location Broken Keyboard, on parts shelf

CPU Intel Core i5-8250U 8thGen(Quad 1.6GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938; Camtasia 2018 Education v18 Upgrade & Snagit 2019 v19 Education Upgrade VISA2018008535 (transfer pervious v.# W#20140371);

Wired NIC C8:F7:50:0F:9C:03


Wireless NIC FC:77:74:ED:DD:E8


Bluetooth NIC FC:77:74:ED:DD:EC

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Mar 06, 2019 04:17 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Mar 06, 2019 04:17 PM 
Done!
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Megan Thibeault Mar 06, 2019 11:41 AM 
Task reassigned to Shina Oladiti.
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Brighton Bohnenkamp Mar 06, 2019 11:01 AM 
Office is asking for log in information
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