Service Request Ticket - # 71463

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 07, 2019 08:47 AM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20120248[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. 200SL703942 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:A0:FF:63

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Mar 07, 2019 10:00 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Peter Puettmann Mar 07, 2019 10:00 AM 
the display cable was a little unplugged.
Add Attachment
Megan Thibeault Mar 07, 2019 09:08 AM 
Task reassigned to Peter Puettmann.
 Add Attachment
Emma Feldman Mar 07, 2019 08:47 AM 
****This is an email****
Good Morning UCS,

We have a computer not working in the student
lounge - MNB 112.  It's the one closest to the
printer.

Wyse:     2012 0248
Monitor: 2005 0818

I'm not sure if it's the monitor or the Wyse client?

Thank you,
Sharon
 Add Attachment