Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Mar 07, 2019 10:36 AM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20171254 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag	J178RP2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	J178RP2	Location	Loaner Shelf
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552;
	Wired NIC	D8:9E:F3:4B:F9:C0

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Mar 08, 2019 01:12 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Mar 08, 2019 01:12 PM	Done!	Add Attachment
Shina Oladiti	Mar 08, 2019 12:10 PM	Task reassigned to Shina Oladiti.	Add Attachment
Brighton Bohnenkamp	Mar 08, 2019 11:59 AM	Task reassigned to UCS Tech.	Add Attachment
Brighton Bohnenkamp	Mar 08, 2019 11:59 AM	**This is an email** It has not been solved	Add Attachment
Peter Puettmann	Mar 07, 2019 11:03 AM	Task reassigned to Peter Puettmann.	Add Attachment
Alix Karkanen	Mar 07, 2019 10:36 AM	Brian Satterfield (bsatterfield16@mail.wou.edu) emailed saying that there is an error coming up on one of the computers in the Non traditional students lounge. It says that Creative Cloud is required to solve a problem, but it is 'missing or damaged'	Add Attachment