Service Request Ticket - # 71472

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 07, 2019 01:31 PM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140692[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag CWZVQ32 Description Dell Latitude E7250 Ultrabook 12.5-inch HD 2.6GHz
Serial No. CWZVQ32 Location PDR 2023 Giveaway

CPU Intel Core i7-5600U(Dual Core 2.6GHz, 4M, 15W)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from Microsoft Desktop Ed license P0096073; Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop MARCH2018;

Wired NIC 34:E6:D7:66:A0:9E


Wireless NIC 34:02:86:C3:B4:FA


Bluetooth NIC 34:02:86:C3:B4:FE

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jul 24, 2019 07:57 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 26, 2019 12:25 PM 
Task reassigned to Megan Eichler.
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Megan Thibeault Mar 26, 2019 12:25 PM 
Trina has this station right now.
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Shina Oladiti Mar 26, 2019 11:01 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Mar 26, 2019 11:00 AM 
Can't find this in INBOX.
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Shina Oladiti Mar 26, 2019 10:57 AM 
Task reassigned to Shina Oladiti.
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Megan Thibeault Mar 07, 2019 01:31 PM 
Laptop is in "IN" box, please reimage to windows
10 and return to me
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