Service Request Ticket - # 71487

Service Request Information

CONTACT Name Lavender, Lindsey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 11, 2019 02:33 PM
Department Student Health & Counseling Center Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130058[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 4620/DT Laser Printer
Serial No. XLV886613 Location PDR

Model 4620/DT Hostname ambien.wou.edu
Notes 1200dpi x 1200dpi (B&W) 1100sheet(s) Capacity / Legal (8.5 in x 14 in), 3 TRAYS(1)MP&(2)500 sheet, RJ-45, USB Type A, USB Type B / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty IP: 140.211.64.72 Ink/Toner Refill

Wired NIC 00:00:AA:D9:1E:3D

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Mar 12, 2019 10:51 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Mar 12, 2019 10:51 AM 
Unreplaceable part within the machine is causing 
the noise. Needs replacing.
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Brighton Bohnenkamp Mar 11, 2019 02:33 PM 
Printer is making a loud banging noise before 
printing
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