Service Request Ticket - # 71493

Service Request Information

CONTACT Name Morell, Kyle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2019 08:26 AM
Department University Computing Solutions Phone 89384
Location Email morellk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160189[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag G97QKC2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. G97QKC2 Location PDR 2023 Giveaway

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 10 Enterprise 64bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511

Wired NIC 28:F1:0E:26:E9:1A


Wireless NIC 40:49:0F:8A:B3:61

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Mar 19, 2019 10:39 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Mar 19, 2019 10:39 AM 
Kyle came to pick up the laptop.
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Shina Oladiti Mar 18, 2019 11:41 AM 
Running windows update.
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Shina Oladiti Mar 18, 2019 11:33 AM 
Imaging and about to be done. It is on my desk.
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Megan Thibeault Mar 18, 2019 11:31 AM 
Task reassigned to Shina Oladiti.
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Megan Thibeault Mar 18, 2019 11:31 AM 
Can you start on this please
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Megan Thibeault Mar 12, 2019 08:26 AM 
Kyle dropped off the laptop and charger in the
"IN" box. Please reimage
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