Service Request Ticket - # 71494

Service Request Information

CONTACT Name Olalde, Rosita   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2019 09:43 AM
Department Advancement & Foundation Phone 8-8281
Location Email olalder@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131111[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag FWJBF12 Description Dell Latitude E7240 i7-4600U 2.1GHz, 4M cache
Serial No. FWJBF12 Location PDR 2023 Giveaway

CPU Intel Core i7-4600U(2.1 GHz, 4M Cache)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from P0094370

Wired NIC EC:F4:BB:3E:9B:F5


Wireless NIC 80:86:F2:6F:21:24


Bluetooth NIC 80:86:F2:6F:21:28

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Mar 12, 2019 10:31 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Mar 12, 2019 10:31 AM 
Done!
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Megan Thibeault Mar 12, 2019 10:05 AM 
Task reassigned to Shina Oladiti.
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Emma Feldman Mar 12, 2019 09:43 AM 
W20131111
W20140405

Put the user on wifi for now. 


No network, they just moved rooms, take a network
cable and a laptop to test the port, if the port
needs active please have the user contact telecom
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