Service Request Ticket - # 71507

Service Request Information

CONTACT Name Timken, Gay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2019 03:09 PM
Department Health & Exercise Science Phone 88217
Location Email timkeng@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150411[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. SC1MRD0L2DV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 2011 for MAC and above XXXX2015004715; NVivo 11 for Mac Full License VISA2016005957 DEC2016

Wired NIC 38:C9:86:42:64:FD


Wireless NIC A4:D1:8C:60:11:50


Bluetooth NIC A4:D1:8C:60:11:51

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Mar 13, 2019 01:13 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Mar 13, 2019 01:12 PM 
Done!
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Megan Thibeault Mar 13, 2019 10:00 AM 
Task reassigned to Shina Oladiti.
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John Rushing Mar 13, 2019 07:55 AM 
JAMF is showing that Adobe Acrobat Reader DC is 
installed.  But we may want to install the full 
version.  Computer is off campus so we can not 
push via JAMF.
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Brighton Bohnenkamp Mar 12, 2019 03:09 PM 
Needs pdf reader installed on her machine
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