Service Request Ticket - # 71509

Service Request Information

CONTACT Name Gardner, Tammy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2019 04:12 PM
Department Child Development Center Phone 88238
Location Email gardnert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20150541[Edit Inv] (opens in a new window) Bldg/Room VAL 215
Service Tag Description Xerox Phaser 6022/NI Color LED Printer
Serial No. P5A066458 Location Amanda Owren

Model 6022/NI Hostname
Notes 200dpi x 2400dpi (B&W) 1200dpi x 2400dpi (color) 18ppm (B&W) 18ppm (color) 150sheet(s) Capacity Legal (8.5 in x 14 in) RJ-45, USB Type B, Wireless 256MB Installed RAM 256MB Maximum RAM 1 Year Warranty; LOCAL USB PRINTER Ink/Toner Refill Black Toner Cartridge #106R02759, Yellow Toner Cartridge #106R02758, Magenta Toner Cartridge #106R02757 & Cyan Toner Cartridge #106R02756

Wired NIC 9C:93:4E:4E:EF:6C


Wireless NIC 5C:93:A2:AC:2B:5D

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Mar 19, 2019 08:07 AM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Mar 15, 2019 03:53 PM 
The old printer is in the cart on the new equipment 
space.
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Shandelle Plasker Mar 15, 2019 02:35 PM 
The printer setup part has been dealt with. You 
only need to pick up the prints that they want to 
get rid of.
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Megan Thibeault Mar 15, 2019 02:27 PM 
Task reassigned to Yumin Chen.
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Brighton Bohnenkamp Mar 15, 2019 08:04 AM 
Priority changed from (3) Priority to (2) High Priority.
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Brighton Bohnenkamp Mar 15, 2019 08:04 AM 
****This is an email****
Hi, 
We still have not had anyone come out to help 
with the printer set up for Emerita.  We also can 
not get it set up from the front desk.  Thanks.
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Emma Feldman Mar 12, 2019 04:16 PM 
Yes, the one in 101A for Tammy Gardner is 20150541[Edit Inv]
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Emma Feldman Mar 12, 2019 04:12 PM 
Waiting for her to email back with WOU numbers
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Emma Feldman Mar 12, 2019 04:12 PM 
****This is an email****
Also, we have 2 printers that are out of ink that 
we will not be using anymore.  If you could 
schedule them for pick up, that would be great.  
No rush.
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