Service Request Ticket - # 71516

Service Request Information

CONTACT Name Haines, Colin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 13, 2019 11:25 AM
Department VP Student Affairs Phone 89246
Location Email hainesc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170794[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag 1WCQ9N2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. 1WCQ9N2 Location Emergency Lab Shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:40:25:13

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Mar 21, 2019 04:01 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Mar 21, 2019 04:01 PM 
This is officially 100% done lol
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Gino Salazar Mar 15, 2019 08:52 AM 
I am installing windows 10, I left it installing but I will go back in an 
hour or so to finish it up
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Gino Salazar Mar 14, 2019 04:57 PM 
Needs to be kicked off sccm before being upgraded to windows 10
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Gino Salazar Mar 13, 2019 12:59 PM 
Task reassigned to Giovanni Salazar.
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Brighton Bohnenkamp Mar 13, 2019 11:25 AM 
having issues printing to veterans printer. It is 
the only computer having issues sending prints, no 
error message
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