Service Request Ticket - # 71527

Service Request Information

CONTACT Name Bingham, Kacey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 14, 2019 12:43 PM
Department Athletics Phone 88295
Location Email binghamk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20180688[Edit Inv] (opens in a new window) Bldg/Room NPE 217
Service Tag Description HP OfficeJet 3830 AIO Printer # K7V40A#B1H
Serial No. CN89D6Q0HS Location Kacey Bingham, Asst Coach workstation W#20161074

Model K7V40A#B1H Hostname
Notes Print, Scan, Copy, Fax Print Resolution: 4800 x 1200 dpi Max Print Size: 8.5 x 14" Print Speed: 8.5 ppm Black / 6 ppm Color Optical Scan Resolution: 1200 x 1200 dpi Flatbed Scan Size: 8.5 x 11.7" HP Instant Ink Ready 2.2" Mono Touchscreen Display 60-Sheet Input Tray & 35-Sheet ADF USB 2.0 and Wi-Fi Connectivity Ink/Toner Refill 63 Black Ink Cartridge (~190 pages) 63 Tri-Color Ink Cartridge (~165 pages) 63XL Black Ink Cartridge (~480 pages) 63XL Tri-Color Ink Cartridge (~330 pages)

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public

Entered by Date Memo
Shina Oladiti Mar 19, 2019 12:15 PM
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Mar 19, 2019 12:15 PM
Done!
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Megan Thibeault Mar 19, 2019 10:27 AM
Task reassigned to Shina Oladiti.
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Megan Thibeault Mar 18, 2019 09:18 AM
Task reassigned to UCS Tech.
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Megan Thibeault Mar 18, 2019 09:18 AM
Status changed from (7) Waiting for Contact to (2) Scheduled
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Megan Thibeault Mar 15, 2019 02:26 PM
Status changed from (1) Pending to (7) Waiting for Contact
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Megan Thibeault Mar 15, 2019 02:26 PM
****This is an email****
Hey Kacey,

We have a request to deliver and set up a local HP
OfficeJet 3830. When would be the best time to do
this next week?

Thanks!
Megan 
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Robbie Downin Mar 14, 2019 12:43 PM
NEW EQUIP SETUP: Deliver HP OfficeJet 3830 AIO Printer # K7V40A#B1H to New PE 217
New items: W#20180688[Edit Inv] (printer)
For use with W#20161074[Edit Inv]
Local printer only
DO NOT SETUP ON WIFI
Items will be on inventory counter
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