Service Request Ticket - # 71532

Service Request Information

CONTACT Name Manso, Tony   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 14, 2019 04:21 PM
Department University Computing Solutions Phone 89375
Location Email mansot@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
PDA Edit WOU # 20140020[Edit Inv] (opens in a new window) Bldg/Room ITC 004
Service Tag Description Apple iPod touch 16GB - Space Gray #MGG82LL/A
Serial No. C3LMXLDUG22Y Location loaned to Tony Manso, ios device testing
TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

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Entered by Date Memo
John Rushing Mar 19, 2019 08:01 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Mar 19, 2019 08:01 AM 
Reset iPod using JAMF.  It was delivered on 
3/15/2019 to Tony.
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Tricia Flaherty Mar 14, 2019 04:21 PM 
I have cleared out the UCSappstore@wou.edu Apple ID 
and added the iPod Touch to Apple DEP.  We need to get 
it into JAMf and going back out to Tony 
Manso for his work with Mobile App development;  I have 
the Touch at my desk with box and cable when you have 
JAMF back up and going
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