Service Request Ticket - # 71549

Service Request Ticket - # 71549

Jump to:

Preferences

Directory Lookup

Service Request Information

CONTACT	Name	Hodgin, Kaitlin	Date	Mar 18, 2019 02:57 PM
	Department	Mathematics	Phone	88457
	Location		Email	hodgink@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20171076 (opens in a new window)	Bldg/Room	ITC 002
	Service Tag	CSQFRP2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	CSQFRP2	Location	Emergency Lab Shelf
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552; TRANSFER from W#20110935: MathType v6.8 WIN from VISA2012003280]
	Wired NIC	54:BF:64:5D:26:72

TECHS	Submitted by	Robbie Downin	Contact	rdownin17@wou.edu	88925
	Primary Technician		Contact	ppuett16@wou.edu	88925

Tracking

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Apr 09, 2019 12:17 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Peter Puettmann	Apr 09, 2019 12:17 PM	i dun did it.	Add Attachment
Megan Thibeault	Apr 08, 2019 09:51 AM	Task reassigned to Peter Puettmann.	Add Attachment
Megan Thibeault	Apr 08, 2019 09:51 AM	Peter can you or Yumin make sure this gets done today, please.	Add Attachment
Megan Thibeault	Apr 04, 2019 11:51 AM	**This is an email** Great thanks! Please let them know that I come straight from my elementary school so if I’m not there exactly at 4:15, I will be there shortly!	Add Attachment
Megan Thibeault	Apr 04, 2019 11:49 AM	Status changed from (7) Waiting for Contact to (2) Scheduled	Add Attachment
Megan Thibeault	Apr 04, 2019 11:49 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Megan Thibeault	Apr 04, 2019 11:49 AM	**This is an email** Hello, I am in my office on Monday’s and Wednesday’s from 4:15- 4:50. Does this work for you? If not, I can schedule a time with Sharon to get everything switched over. Thanks, Kait	Add Attachment
Megan Thibeault	Apr 04, 2019 10:49 AM	The installer is at T:\DesignScience_MathType\MathTypev6.8ACAD_WIN	Add Attachment
Megan Thibeault	Apr 04, 2019 10:44 AM	Task reassigned to UCS Tech.	Add Attachment
Megan Thibeault	Apr 04, 2019 10:44 AM	Status changed from (1) Pending to (7) Waiting for Contact	Add Attachment
Megan Thibeault	Apr 04, 2019 10:43 AM	**This is an outgoing email** Hi Kaitlin, We were just following up with you regarding a service request that we have for you. (#71549) Description: GFA SETUP: OptiPlex 7050 W#20171076 & 24in monitor W#20171162 to MNB 132 for K. Hodgin We were wondering when a good time for us to come set up your new desktop? Please make sure to save all local files and bookmarks to a network drive prior to set up, if you need help with this just let us know! Thanks, Megan Eichler	Add Attachment Public
Megan Thibeault	Apr 04, 2019 10:43 AM	Done!	Add Attachment
Megan Thibeault	Apr 03, 2019 10:04 AM	Task reassigned to Giovanni Salazar.	Add Attachment
Megan Thibeault	Apr 03, 2019 10:04 AM	Status!!? Need to finish and get delivered!!!	Add Attachment
Shina Oladiti	Mar 19, 2019 03:11 PM	Imaging on standup desk......	Add Attachment
Robbie Downin	Mar 18, 2019 02:57 PM	NEW EQUIP SETUP: Deliver Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz) W#20171076 & Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ W#20171162 to MNB 132 New items: W#20171076 (computer), W#20171162 (monitor) Old items: W#20110935 (computer), W#20111052 (monitor), W#20091392 (monitor) Software transfer: DesignScience MathType v6.8 Items will be on inventory counter NOTE FOR TECH - there will be another PC desktop in this office that is for an Emeritus Professor Mike Ward (W#20141172) this computer should REMAIN in MNB132 DO NOT take away! only remove W#20110935 for the NTT instructor when replaced.	Add Attachment