Service Request Ticket - # 71551

Service Request Information

CONTACT Name Dougherty, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 18, 2019 03:29 PM
Department College of Education Phone 88929
Location Email doughertyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161095[Edit Inv] (opens in a new window) Bldg/Room RWEC 221
Service Tag 70QL2H2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. 70QL2H2 Location J( reported stessica Dougherty, Adjunct Teacher Ed

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511;

Wired NIC D4:81:D7:D6:68:F7


Wireless NIC 00:28:F8:FE:0C:B8

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Mar 18, 2019 03:53 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 18, 2019 03:31 PM 
Task reassigned to Giovanni Salazar.
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Alix Karkanen Mar 18, 2019 03:29 PM 
Jessica can open any other site on her computer, 
but moodle doesn't open, she's just left on the 
loading symbol.
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