Service Request Ticket - # 71552

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 19, 2019 07:37 AM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140221[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag JYJXS12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. JYJXS12 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0095171 StarBoard v9.5 TurningPointInstall v5.3.1

Wired NIC 34:17:EB:BB:91:99

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Mar 20, 2019 01:16 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Mar 20, 2019 01:16 PM 
Task reassigned to Shina Oladiti.
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Shina Oladiti Mar 20, 2019 01:15 PM 
It is done! Make loaner.
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Shina Oladiti Mar 19, 2019 04:32 PM 
Imaging on standup desk
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Megan Thibeault Mar 19, 2019 07:38 AM 
CPU is in the "in" box
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Megan Thibeault Mar 19, 2019 07:37 AM 
Please reimage W20140221, make into a loaner or
put in storage.
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