Service Request Ticket - # 71555

Service Request Information

CONTACT Name Mauro, Kristin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 19, 2019 10:35 AM
Department Student Success & Advising Office Phone 88732
Location Email maurok@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130479[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Air 11-inch #Z0NY
Serial No. C02M30JAF5YW Location To PDR

CPU Intel Core i5(1.3GHz, dual-core, 3MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0092993

Wireless NIC D0:E1:40:97:FB:BE


Bluetooth NIC D0:E1:40:97:FB:BF

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Mar 19, 2019 01:01 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Mar 19, 2019 01:01 PM 
Done!
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Shina Oladiti Mar 19, 2019 01:00 PM 
Gave her charger with W#20130479[Edit Inv]
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Megan Thibeault Mar 19, 2019 11:11 AM 
Task reassigned to Shina Oladiti.
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Alix Karkanen Mar 19, 2019 10:35 AM 
Kristin needs a loaner charger while she waits for 
a new one. She would like for it to be dropped off 
at the advising center.
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